Delivery Information

Delivery Information

How will your order be delivered and how much will it cost?
You pay into our Bank Account: 
Account Name: KETOGENIC LIFESTYLE 
Zenith Bank, Account Number: 1015108868


(Please do not pay into any personal account but the account provided above as we will not be held liable for any loss of funds due to any negligence in this regard.)


After your payment is confirmed, your order will be processed and shipped to the courier office in 24hrs.


They will deliver to you on the 2nd or 3rd working day(Lagos deliveries) or on the 4th-5th working day (outside Lagos deliveries). 


Note:  For meals, pls call to arrange delivery before placing order.


Delivery is a flat fee of N1000 (within Lagos) and will be within 1-2 working days.


IF YOU DO NOT WISH TO PAY FOR DELIVERY, YOU CAN OPT TO PICK UP FROM OUR STORE AFTER 24HOURS.


Outside Lagos: Delivery Fee is N2000 on orders that weigh below 2kg.


Note that for Weightier orders, we will need to communicate the shipping cost to you after your order is placed. A representative will get in contact with you to advise of any extra charges before processing the order.


Customers must ensure they provide the correct delivery address. KETONAIJA will not be held responsible for the cost of lost parcels due to the supply of incorrect or insufficient addresses.


Q: How will the delivery be done?
A: We process all deliveries through our dedicated dispatch riders or reputed courier Providers.
We also use bus terminals in different states to get your orders across if they are too bulky for courier to handle.



Q: Does Ketonaija deliver internationally?
A: We don't deliver items internationally. However you can place your orders on our site from anywhere in the world, but you'll have to ensure the your debit card is registered with a bank in Nigeria and the Delivery Address is within Nigeria.


IMPORTANT: 
No payment on Delivery and No Same Day (after payment) delivery.


If you need your order urgently, pls discuss this with any of our representatives or staff to know if it will be possible before going ahead to make payment.